Souad Kasem Issa is a Syrian refugee in Amman, Jordan. She and her husband and their six children fled the city of Homs as fighting there worsened in 2012. Their home in Syria has since been destroyed by bombing. They are struggling to survive in Jordan's capital city. Because they couldn't pay the water bill for their small apartment, the water was cut off, and she has to purchase water and carry it up the stairs. The family has received help from International Orthodox Christian Charities, a member of the ACT Alliance.